Who we are​​

Our website address is: https://groceryhouse.ca

Introduction

Welcome to Groceryhouse.ca. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.groceryhouse.ca, and use our services.

Information we collect

Personal Information:
  • Contact Information: Name, address, email address, phone number.
  • Account Information: Username, password, order history.
Payment Information:
  • Payment Details: Credit card information, billing address.
Usage Data:
  • Browsing Information: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
Location Data:
  • Delivery Information: Geographic location for delivery purposes.

How we use your information

To Provide Services:
  • To process and fulfill your orders.
  • To communicate with you about your orders and delivery status.
  • To provide customer support.
For Personalization:
  • To personalize your shopping experience and recommend products.
  • To tailor our marketing and advertising efforts to your preferences.
For Improvement:
  • To analyze website usage and improve our services.
  • To enhance the security and functionality of our website.
For Legal Compliance:
  • To comply with legal obligations and protect our rights.

How we share your information

Service Providers:
  • We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, delivery companies, and marketing agencies.
Legal Requirements:
  • We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers:
  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your rights

Access and Correction:
  • You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
Opt-Out:
  • You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails.
Deletion:
  • You can request the deletion of your personal information by contacting us, subject to certain legal obligations.

Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how you use our services. You can manage your cookie preferences through your browser settings.

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new Privacy Policy on our website.

Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Groceryhouse.ca

Email: [email protected]

Address: 3741 Knight Street, Vancouver, BC, Canada